Orient Plastics promises to deliver the best services, advice, and convenience to our customers which they actually deserve, hence proving ourselves to be the trusted partner. We deliver all our products at highly competitive prices. In case you are not completely satisfied with your purchased product, we can help you with an exchange, return and refund.
Orient Plastics believes in 100% return and refund of the products. There are certain conditions that must be fulfilled while making a product return:
- The product must be unused and in original condition.
- The purchased product should include stickers and codes. Any promotional product sold along with the product may also be returned.
- Items purchased as part of a promotion will be refunded at discounted rates as per the price of the product in the promotion deal.
- Customers must always check the product before accepting the product. In case of breakage or any other complaint, customers can refuse to accept the product.
Reasons of Return
- The purchased product is slightly damaged, broken, or malfunctioning
- An incorrect or incomplete product has been delivered
- The purchased product needs to be exchanged with another brand
Orient Plastics holds certain rules for a refund which are as follows:
- Up till 10 days, the refunded amount will be given back as per the purchased price and not the list price.
- Receipt or Order details must be provided to process the refunds.
- Refund processing will take approximately 5-6 working days or sometimes more.
- Refunds will be made in the form of bank transfers, JazzCash, etc.